This is a really good discussion between CJ Mahaney and James McDonald about correcting someone through email. After you watch it, I have some thoughts:
I like this video a lot. The only thing I wished they would've asked/answered is a situation where there is no "face to face" way to communicate (the person does not live near you) and what if the emotions are so strong that it might be better to not see the person while having the conversation.
I guess the answer to my second question would be to wait until you cool off enough (if possible) to have that conversation. What do you guys think?
I've made more email errors than anyone else I know. I'm the chief of sinners in this area. I'm trying to figure it out. This was a great video for me.